The RTL paratransit service is offered to persons with a significant and persistent impairment that prevents them from using regular public transit and who reside or transit between one of the five cities served by the RTL, that is: Longueuil (boroughs of Greenfield Park, Saint-Hubert and Vieux-Longueuil), Boucherville, Brossard, Saint-Bruno-de-Montarville and Saint-Lambert.
This “accessible-door-to-accessible-door” type of service is provided by adapted minibus or by taxi. Only persons authorized by the eligibility committee appointed by law can use this service. Certain trips to and from specialized and/or subsidized institutions are authorized for reasons other than medical ones.
It is up to the RTL to decide whether the trips are serviced by minibus, by adapted taxi or by taxi. In all cases, the chosen mode of transportation takes into consideration the client’s limitations. Pairing trips and the timing of each one are essential to delivering a timesaving service. RTL tries to answer as many transportation requests as possible and does its utmost to give a most flexible service.