THE RTL'S MISSION
The RTL's mission is as follows: "To improve the quality of life of citizens in the territory served by the RTL by meeting their evolving transportation needs through the promotion and cost-effective operation of various quality and environmentally friendly public transportation means."
VALUES
Human resources are the corporation's intelligent force. The RTL's growth and the improvement of its processes can only be achieved with the active involvement of its employees and with the ongoing support and collaboration of its elected officials.
Respect for individuals. Teamwork, a team approach in resolving problems and customer focus require that each employee has the required openness and attitude, which means the ability to listen to the opinions of others and to show empathy towards people.
Rigour, perseverance and creativity. The present context, including the constant need to adapt, the pace of change, combined with the RTL's continuous aim for excellence, require a rigorous supervision of actions and operations, perseverance in reaching middle and long-term results, as well as a good measure of creativity in the proposed solutions.
Team work. The integration of the ideas, actions and efforts of all is the only road towards excellence and continued improvement.
Respect for the environment. Improving the quality of life requires the optimal use of physical resources and the environment's protection.
