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Itinerary Bus Stop

Requests for exchanges and refunds of unused transit passes

Since the adoption of confinement measures ordered by the Québec government, your public transit trips have been limited. Here are some frequently asked questions to help you better understand the terms and conditions applicable to exchanges and refunds implemented by the Autorité régionale de transport métropolitain (ARTM), the agency responsible for setting public transit fares.

Updated october 7, 2020