COVID-19: OBTAIN OR RENEW THE REDUCED-FARE OPUS CARD
Student OPUS card
The school tour, which usually takes place every year at several schools in the Agglomération, has been cancelled. This year, several procedures have been introduced to obtain or renew a reduced-fare student OPUS card.
Make sure you are eligible for the student fare:
Some schools within the Agglomération will issue a photo OPUS card to students who are bussed to school by the RTL, depending on the method of transportation chosen by the school board. Students will be required to pay a $15 card issuance fee.
For students attending the school for the first time, a notice will be sent out in August by the school or the school board.
Université de Sherbrooke, Champlain College, Cégep Édouard Montpetit, the ÉNA, and Collège Charles-Lemoyne are all part of the Carte étudiante en ligne (CEEL - online student card) program, which allows students to obtain or renew their reduced-fare student OPUS card through the website of these institutions. Students can apply for the card and make the $15 payment online; the card is then sent by mail. Detailed information can be found on the websites of the institutions affiliated with the CEEL program.
If your school does not offer any of the above-mentioned options or if your file is incomplete, you will need to go to a metropolitan ticket office.
This year, only people with an appointment will be seen at the ticket office. To make an appointment, go to this website.(available on all browsers except Internet Explorer). Immediately after making your appointment, you will be sent an email confirming your appointment window.
Make sure you bring the following to your appointment at the ticket office:
What do I have to do before making an appointment?
How do I make an appointment online?
What do I need to bring with me to the appointment?
Can I go to the ticket office at the Longueuil terminal without an appointment?
Can I make an appointment by telephone?
I deleted my confirmation email. What should I do?
I lost my confirmation email and reminder email. What should I do?
I did not receive a confirmation email. What should I do?
How do I cancel or change my appointment?
How long should I expect the appointment to take?
What should I do if there doesn’t seem to be any availability at the time I want to make an appointment and my OPUS card is expired?
Can I book an appointment for my child?
Can I book more than one person at a time for an appointment?
What does the checkbox “I would like to be notified of next year’s renewal period” mean?
What hygiene measures are in place at the metropolitan ticket office?
If I wear a mask or face covering to my appointment, what should I do when I get my photo taken?
I have a photo OPUS card valid for next year that is lost or damaged. Do I have to make an appointment?
What should I do if I have technical issues booking an appointment?
Is the appointment platform secure?
Can I book my appointment on a mobile device or tablet?
What payment methods do you accept?
I have unused fares on my OPUS card that will be lost when my card expires. Can I transfer them to my new card or be reimbursed for them?