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Itinerary Bus Stop
Thursday September 21, 2017

RTL announces new organizational structure

Longueuil, September 21, 2017 – Prompted by the new public transit governance structure for the greater Montréal area and substantial government funding for several different projects, the RTL is making significant transformations within its organization. Together with its board of directors, it will implement changes to its management structure starting today. 

“This restructuring is key to allowing us to pursue our critical mission of serving our users every day. Whether through the launch of the Chrono app or the pending introduction of new air conditioned hybrid buses and electric buses, our actions are all guided by the same objective, which is to improve the quality of service for the population of the Agglomération de Longueuil,” declared Colette Éthier, Chairman of the RTL Board of Directors. 

Creation of the Operations Division 

Under the leadership of Sylvain Gonthier, this new division will oversee the RTL’s key sectors, including maintenance, engineering, and operations. It will continuously track operational activities in order to respond adequately to the new requirements of the contractual agreement with the Autorité régionale de transport métropolitain (ARTM). 

A new department and an appointment 

A department called Client Strategies and Experience has been created to develop the RTL’s strategic organizational plan alongside that of the ARTM, and to reinforce business ties with the Agglomération de Longueuil’s metropolitan, organizational, and institutional partners. Laurent Chevrot, who until recently was the Director of Innovation, Marketing and Partnerships, has been appointed to manage this new department. 

Emphasis on communications 

In the aim of constantly improving both our internal and external communications, a Communications and Public Affairs Department will be created. This will help to reinforce RTL’s role as a key mobility player within its territory, and a driver of social and economic development that is always in touch with the community.  

Other changes to RTL’s structure 

Given the increasingly widespread use of intelligent transportation systems (ITS) by the RTL and the municipalities in its territory, strong emphasis must be placed on this aspect. As such, the Information Technologies and Systems Department will be replaced by the Information Technologies and Intelligent Transportation Systems Department) (IT/ITS). Natacha Bouvier, who is currently head of the Information Technologies and Systems Department, has been promoted to the position of Director, IT/ITS. 

Moreover, the Finance, Shared Services, and Capital Programs Management Division will refocus some of its responsibilities in order to effectively manage a higher volume of projects. The Finance and Treasury Department is now responsible for the Purchasing Department, whereas the Procurement Department will be transferred to the Maintenance and Engineering Department. 

Finally, the Human Resources Department will be tasked with overseeing the entire change management process related to the restructuring and the new governance mechanisms. 

“This new organizational structure will improve our performance and help to create synergy between the various groups. This will inspire our employees to take on the challenge of maintaining our assets and developing our services, within a tight budget management framework,” added Michel Veilleux, Executive Director of the RTL.


About the RTL

The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil. The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region.

Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.


Anik Le Marquand
Réseau de transport de Longueuil
450 442-8600, poste 8145