RTL launches new real-time information system
City-wide Chrono technology will improve the experience of public transit users
LONGUEUIL, June 19, 2017 – The Réseau de transport de Longueuil (RTL) is pleased to announce the launch of a new real-time information system across its entire network. This technology will soon make it much easier for RTL users to plan their trips, while enjoying increased reliability, punctuality, and frequency of services. Following a pilot project in 2016, the board of directors gave the green light for Chrono to be installed in the entire fleet of RTL buses.
The new Chrono solution is a traveller information system with a metropolitan scope. Among other features, Chrono can verify whether buses are running on time, as well as display and analyze historical route data.
Ultimately, thanks to GPS technology, a mobile app will inform passengers in real time of when buses will arrive at their stops and of any traffic delays on the network. Another major advantage of this new system in terms of both day-to-day operations and long-term planning is the RTL’s ability to use the data to better plan schedules and routes.
“The RTL is entering a new era, which is excellent news for the organization and for passengers, who will now be able to better plan their trips based on accurate route information,” explained the Chairman of the RTL Board of Directors, Colette Éthier. “This system, which is in line with the city’s new governance structure, will increase the reliability of real-time information for users, thereby improving the range of tools already available.”
In addition to improving network performance, Chrono will transmit data between vehicles and support staff (inspectors, dispatchers, and customer service staff), thereby creating numerous advantages in terms of internal management, including more streamlined processes and shorter response times, and simplified communications between drivers and supervisors, to name just a few.
About the RTL
The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil. The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region.
Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.
Chrono is a traveller information system initially designed in 2010 by the Agence métropolitaine de transport (AMT) for its commuter train network. In 2016, Chrono became a true intermodal tool by integrating bus transit.
Since June 1, 2017, when the new public transit governance structure took effect in the greater Montréal area, Chrono has been owned by the Autorité régionale de transport métropolitain (ARTM), which delegates its technological development and operation to the Réseau de transport métropolitain (RTM).
From left to right: Michel Veilleux, Xavier Léger, Benoît L’Ecuyer, Michel Lanctôt, Sophie Paquette (RTM), Sylvain Beaupré (RTM), Robert Thompson, Colette Éthier, Alexandre Plante, Monique Bastien, Isabelle Bérubé, Pierre Archambault, Hélène Picard, Daniel Sauvageau, Alain Dépatie, Magalie Queval, and Éric Beaulieu.
Anik Le Marquand
Réseau de transport de Longueuil
450 442-8600, poste 8145