RTL’s 2016 annual report now available online

LONGUEUIL, June 29, 2017 — The Réseau de transport de Longueuil (RTL) is very proud to unveil its 2016 annual report, which is sporting a brand new look.

In 2016, the RTL saw an increase in ridership and service hours, providing close to 100,000 trips per day, all while adhering to a strict budget.

In its annual report, the RTL also outlines the progress made on several key projects intended to improve the quality of services, reduce operating costs, and achieve performance targets, specifically in terms of:
 

• reviewing route times in order to improve the punctuality of our buses;
• improving the synchronization of several bus lines with the Longueuil—Université de Sherbrooke metro station;
• developing a plan to implement a Customer Service quality assurance program that meets best practices;
• renewing agreements with the school boards to transport high school students.

“In 2016, we focused on achieving sustainable management that was in line with our human and material resources. Guided by our management philosophy, which is based on respect, integrity, openness, and commitment, we succeeded in doing more and doing better. The RTL plans to actively pursue its mission by remaining at the forefront of sustainable mobility for the citizens of the Agglomération de Longueuil,” emphasized Colette Éthier, Chairman of the RTL Board of Directors.

The 2016 annual report is available on the Réseau de transport de Longueuil website.

About the RTL

The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil. The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region.

Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.


Source:

Anik Le Marquand
Réseau de transport de Longueuil
450 442-8600, poste 8145
alemarquand@rtl-longueuil.qc.ca