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Monday December 16, 2019


Longueuil, December 16, 2019 - The Réseau de transport de Longueuil (RTL) has just completed an important step in the review of its network, wrapping up the first round of public consultations throughout the entire territory of the Agglomération de Longueuil. Since fall 2018, the RTL has been holding public consultations in the five cities of the Agglomération, combined with online surveys and consultations with advisory committees to determine citizens’ needs in terms of public transit.

Close to 1,700 citizens weighed in during the consultations in one form or another, allowing the RTL to gather large volumes of information needed to develop the new network. Through various exercises, the RTL was able to identify the participants’ travel habits and their concerns and priorities in the area of mobility. RTL employees at all levels—drivers, customer service agents, office and maintenance workers—were also consulted during this initial key phase, in order to include them in the approach and draw on their expert knowledge of the network and how it operates.

“The Agglomération de Longueuil is constantly changing and evolving, and we carried out these public consultations as a way of making sure we keep pace with industry changes and are able to offer citizens a modern transit network that meets their needs,” stated Jonathan Tabarah, Chairman of the RTL Board of Directors. “We’re very satisfied with the response we got from the population. They made their expectations very clear, and now we need to deliver. Our teams are already hard at work, and we’re looking forward to meeting with citizens again in 2020 to show them the result of this exercise.”

Some key figures

  • 454 participants in the public consultations;
  • 1,224 online survey respondents;
  • 5 cities visited.

Next steps

Now that the Agglomération’s citizens have been heard, the RTL’s transit planning and development team will spend the next few months analyzing all the information gathered and developing scenarios for its new public transit network.

The RTL will hold a second round of consultations in 2020 to hear citizens’ feedback about the orientations and scenarios.


About the RTL

The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil.
The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region. The RTL is the tenth best employer in Canada in 2019 according to Forbes.

Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs
of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.