Details on delays for users at the Downtown terminal

Longueuil, July 19, 2019 - The Réseau de transport de Longueuil (RTL) wishes to reassure users about the delays experienced at the Downtown terminal.

In early July, our network was affected by significant delays in the downtown corridor and on the South Shore. The RTL felt the impacts of major traffic issues, including accidents and the Mercier Bridge closure. These obstacles created delays for our users, which were compounded by unpleasant conditions for our users and drivers related to the intense heat. Since then, steps have been taken with our partners to ensure better circulation on our network. For example, SPVM officers have been stationed since last week at strategic locations at the entrance and exit of the Downtown terminal, which has sped things up considerably.

The RTL is aware of the inconveniences for users. We monitor routes and traffic situations on a daily basis and, along with our partners, respond as quickly as possible to better serve our users. Other measures could be put into place. Unfortunately, we are at the mercy of traffic and unexpected events. Finally, since last year, air conditioning has been installed on all new RTL buses.

About the RTL

The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil.
The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region. The RTL is the tenth best employer in Canada in 2019 according to Forbes.

Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs
of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.