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Contact us

phone illustrationBY phone: 450 670-2992




Menu 1

Seven days a week, 9:00 a.m. to 7:00 p.m.

  Change your reservation

Monday to Thursday  6:30 a.m. to midnight
Friday and Saturday 6:30 a.m. to 1:00 a.m.
Sunday 6:30 a.m. to 11:00 p.m.
Menu 2
Travel Info
For :
- Report a delay
- To cancel a reservation
- Consult a schedule
- Report a lost object 
Monday to Thursday  6:30 a.m. to midnight
Friday and Saturday 6:30 a.m. to 1:00 a.m.
Sunday 6:30 a.m. to 11:00 p.m.


RTL Customer Service
  Fares, comments and other information

Monday to Friday 7:00 a.m. to 7:00 p.m.
Saturday, Sunday and holidays 8:30 a.m. to 4:30 p.m.


RTL Paratransit Administration
Monday to Friday : 8:30 a.m. to 4:30 p.m.
 Menu 1
 Application, file update and OPUS card

For a request for admission, a modification to your personal file, a personal attendant request, a transfer of your file or an OPUS card, choose 1
 Menu 2
 Address and mobility aids
For a change of address, mobility aid or other restrictions, choose 2


Telecommunication device for the deaf (Audiotel)

Our Audiotel IVR telephone service offers an alternative voice recorded format to customers with visual or reading impairments for all paratransit related publications.



illustration d'un téléphone by mail

Réseau de transport de Longueuil
Service du transport adapté
1150 boulevard Marie-Victorin
Longueuil, QC J4G 2M4


Are you already eligible for paratransit service elsewhere in Quebec?

The RTL can accommodate you as a visitor depending on the places available.

Call your paratransit service to :
Visiting outside the RTL network?
Should you wish to use paratransit outside the RTL network as a visitor, call 450 670-2992, option 3 to submit your request.

Transit companies offering paratransit services in Quebec

Phone number
Laval 450 662-8356
Lévis 418 837-2401
Montréal 514 280-8211
Outaouais 819 770-7900 post 6950
Québec 418 687-6327
Saguenay 418 545-2489
Sherbrooke 819 564-2687
Trois-Rivière 819 373-1778